Q: How long can I receive your reply after I send the inquiry?

A: We promise to serve customers 24 hours a day, and we will reply to your information within 12 hours at the latest when you send the inquiry.

Q: Are you a factory or a trader

A: Ronlon is a manufacturer and direct trader that integrates the production, R&D and sales of industrial vacuum cleaners. We have our own factory and sales team (abbreviation: Industry + Trade). Our factory is located in Shanghai, China. You are welcome to visit our factory and check the quality of our products at any time.

Q: Do you support samples?

A: Yes, we support samples, and we promise to enjoy the same high-quality service for sample orders and large-volume orders.

Q: Do you support customer private customization?

A: Yes, we provide customized OEM&ODM services. We have very rich customization experience in color, label, logo, etc. We also support the production of the same products according to the drawings provided by the customers.

Q: Why buy industrial vacuum cleaners from Ronlon instead of other suppliers?

A: First of all, we have nearly 20 years of experience in manufacturing industrial vacuum cleaners. Secondly, our products are oriented to overseas markets, and all products have passed CE/GS, ROHS, ETL/CETL certification. Finally, our business tenet is to "satisfy customers with high-quality quality, and deliver to home with efficient transportation".

Q: How long is the shelf life of your products?

A: All Ronlon industrial vacuum cleaner products promise a one-year warranty. During the warranty period, if there is no damage due to non-human factors, Ronlon will be renewed free of charge. After the warranty period, customers need to pay for the accessories.